Privacy Policy for JestyCRM
Effective Date: 18th July 2025
Last Updated: 18th July 2025
This Privacy Policy describes how your personal information is collected, used, and shared when you use the JestyCRM app, developed and operated by JestyCRM, located in Noida, Uttar Pradesh, and accessible via https://web.jestycrm.com.
1. Personal Information We Collect
- Account Information: Name, email address, phone number, and business details when you register.
- CRM Data: Contacts, deals, tasks, calls, messages, and notes you store inside the app.
- Facebook Integration Data: If you connect your Facebook account, we collect lead data including name, phone, email, and form data.
- Device Information: IP address, browser type, operating system, time zone.
- Usage Data: Pages visited, time spent on the app, buttons clicked, etc.
2. How We Use Your Information
- Provide and improve our services.
- Enable CRM functionality like lead management, task reminders, call logs.
- Offer personalized features and support.
- Send service-related updates and notifications.
- Detect and prevent fraud and abuse.
3. How We Share Your Information
We do not sell your personal data.
We may share your information with:
- Service Providers: Third-party vendors for hosting, analytics, or communication.
- Legal Authorities: If required by law or to protect our rights.
- Business Transfers: In the event of a merger or acquisition.
4. Facebook Data Usage
JestyCRM uses Facebook’s Lead Ads integration to collect lead data, including:
- Full name, phone number, email address, and responses to custom form questions.
We do not share Facebook lead data with third parties except as required to deliver CRM functionality. You may revoke Facebook access anytime via your Facebook Business settings.
5. Data Retention
We retain your data as long as your account is active or as needed to:
- Provide services.
- Comply with legal requirements.
- Enforce agreements.
You may request deletion of your data anytime.
6. Your Rights
You have the right to:
- Access your data.
- Correct or update your data.
- Request deletion of your data.
- Object to or restrict processing.
To exercise your rights, contact us at: support@jestycrm.com
7. Data Security
We use appropriate security measures to protect your data, including:
- SSL encryption for data in transit.
- Access controls and secure infrastructure.
- Routine vulnerability assessments.
8. Children's Privacy
JestyCRM is not intended for users under 13 years of age. We do not knowingly collect data from children.
9. Changes to This Policy
We may update this Privacy Policy occasionally. We'll update the "Last Updated" date and notify you via email or within the app for significant changes.
10. Contact Us
For questions or requests related to this policy, contact us at:
